Driving economic self-reliance

The Jammu Division Northern Railways has developed a new commercial plan for improving passenger amenities and has become financially self-sufficient by introducing an array of new commercial initiatives.

With modern facilities designed for airport-style travelers, the financial future of Indian Railways remains promising as these improvements will ultimately help to sustain its ability to provide service to customers.

The successful deployment of multi-use kiosks was accomplished through a transparent digital e-auction process and is being led by Commercial Managers in the Senior Division.

Multi-Use Kiosks offer travelers a one-stop-shop for travelling essentials, groceries, and first aid supplies.

The new kiosks have been located at-Kathua Railway Station (on Platform No. 1) and at the 2nd entry gate of Jammu Tawi Railway Station, providing much-needed improvements in managing the volume of people at the major access points into both stations.

While NEW facilities have been provided to improve the experience for passengers, significant enhancements have also been made to the onboard travel experiences by providing Train-side Vending (TSV) services on the picturesque Shri Mata Vaishno Devi Katra – Budgam Vistadome special train.

Branded food products and sealed bottled water can now be sold to passengers directly at their seats; similar vending/sales rights have been awarded for the DMU and local trains, providing convenience to both routine commuters and travellers visiting from outside the region.

Northern Railway is establishing new standards for J&K railways overall by giving its customers convenience and financial independence in addition to providing a level of service never before seen in the region.

With this recent expansion of commercial services in Jammu and Kashmir, the entire area is on its way to becoming more connected through improved transportation.

The newly developed transportation infrastructure provides an opportunity for people to visit our community, develop an environment conducive to conducting business, and create jobs for the youth of our community.

The Northern Railway Jammu Division has demonstrated the effectiveness of passenger-related planning working hand in hand with the economic prosperity of the area.

The achievements of the Jammu Division of the Northern Railway represent an internationally recognized future of rail operations, thereby enhancing our opportunity for developing our future through enhanced connectivity and economic feasibility.

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