JAMMU, MARCH 12: Commissioner Secretary, Cooperative Department, Yasha Mudgal, Thursday chaired a comprehensive review meeting with the senior officers of Jammu Central Co-operative Bank Limited (JCCB) to assess the bank’s overall functioning, with emphasis on its financial health, operational efficiency and key performance indicators.
During the meeting, the Managing Director delivered a detailed presentation outlining the bank’s current operational status, key financial parameters, ongoing challenges and the strategic roadmap for enhancing performance. He also provided updates on physical and financial achievements vis-à-vis allocated targets.
The Commissioner Secretary underscored the critical need for strengthening financial discipline and improving core banking parameters. She emphasized expanding the credit portfolio in productive sectors while maintaining prudent risk management and robust recovery mechanisms. She directed the bank authorities to intensify efforts to reduce NPAs by exceeding recovery targets through sustained follow-up, borrower engagement, and inculcating a culture of timely repayment among borrowers and cooperative members.
The Commissioner Secretary further instructed for preparation of a well-defined action plan for the upcoming financial year in advance to ensure achievement of enhanced targets in loan disbursement and NPA recovery.
Highlighting the customer service and compliance, she mandated 100 percent saturation of Know Your Customer (KYC) completion across all accounts within the next three months. She also stressed that every branch of the bank must strive to achieve operating profit, signaling a push toward greater self-sustainability and efficiency.
The Commissioner Secretary advocated adoption of modern technology and digital banking solutions to enhance operational efficiency, transparency and service delivery. She reiterated the importance of robust recovery drives to bring down NPAs and strengthen the bank’s overall financial resilience.
