Varsity committed to high quality support, services: Dr Majid Zaman
Srinagar: The University of Kashmir on Tuesday have introduced a Mobile Helpline specifically for addressing queries related to examinations.
Dr. Majid Zaman Baba, the Controller of Examinations at Kashmir University, informed that the university has established a dedicated mobile helpline number to assist with examination-related inquiries.
“This pioneering service features an Interactive Voice Response (IVR) system, enabling all stakeholders, including students, faculty, and staff, to express their concerns for prompt resolution,” Baba said.
The Controller of Examinations said that the mobile helpline number, 9718827412, is intended to offer timely support on various examination matters, including Degree Certificates and Transcripts, Results, Revaluation and Rechecking, Examination Forms, Admit Card information, and Billing and Awards.
“By calling the helpline number, users can navigate the IVR system to connect with a representative for additional assistance. This initiative seeks to enhance communication, decrease response times, and improve overall satisfaction among all university stakeholders,” he added.
Baba further emphasized that the University of Kashmir is dedicated to providing high-quality support and services to its community. The launch of this mobile helpline reflects our commitment to continuous improvement and innovation in academic administration.
