The technology happens to be a panacea for various issues in contemporary times and the government in J&K says it envisages to utilize the IT/ITes for optimum public empowerment.
In a significant move, the government on Monday announced all services to be available via online mode. Also the government has ordered officers concerned to ensure no service remains offline and no applicant needs to visit any of the government offices for availing any services.
Transparency and early deliverance of services are synonymous benchmarks of good governance.
Of late, the government says, Jammu and Kashmir has emerged as a model of digital government across the country with focus on transparent and accountable governance.
IT interventions and several digital initiatives, it says, are bringing transparency in the system and streamlining the public service delivery system for the welfare of common masses. The administration says that it aims to establish a system which enables people to access high-quality services anywhere, anytime, on any device.
So far, the government says that it has been successful in providing nearly 444 services online including all the major services commonly availed by the people.
The Government says it is working to usher the J&K into an environment where its citizens would carry offices in their pockets and avail any services without having to physically visit any of the offices.
The administration says it is soon going to integrate all its online services with the auto-appeal so that all the services are provided to its citizens as per the timelines specified in PSGA for these services for the benefit of one and all.
Government has directed the stakeholders to formulate short-term goals of 3-6 months and long-term vision statements to transform core ICT infrastructure, governance and services for ease of living, accessibility, innovation to transform J&K into a digitally empowered society and knowledge economy.
According to official claims, J&K is number one in the ranking of UTs in e-governance. Host of initiatives like e-office, BEAMS, Awam ki Awaaz, MyGov, e-Unnat, Digilocker, Aapki Zameen Aapki Nigrani, government says have brought transparency and accountability in governance across J&K.
While the government has made the announcement about the availability of all the services online, there is need for continuous monitoring that the services are being delivered online in a hassle-free manner. Also the government must address various issues that may crop up from time to time.
Importantly also, there is need to run campaigns for generating awareness among masses about modes and means.