• Latest
  • Trending
  • All
  • Latest
Dip In Active Covid-19 Cases  

PDD’s e-Transactions

24/09/2021
Mega Chinar park to come up soon in Srinagar

Mega Chinar park to come up soon in Srinagar

09/08/2022
Weatherman forecasts scattered to widespread rains in J&K from May 12-14

MeT Forecasts Mainly Dry Weather In J&K

09/08/2022
Kashmir observes Ashura

Ashoora today

09/08/2022

LG remembers Karbala martyrs

09/08/2022

Amarnath Yatra inches closer to culmination

09/08/2022

JeI militancy financing case: NIA conducts searches in Doda

09/08/2022

No proposal for setting up 8th pay commission: Govt

09/08/2022

People will keep calling Naidu for something or other: PM

09/08/2022

DGP visits Army’s Delta Force headquarters, reviews security situation

09/08/2022

Indo-Pak ‘backchannel’ talks hit a dead end: Report

09/08/2022

2 pilgrims killed, another injured due to shooting stones in Reasi  

09/08/2022

National Anthem Singing Competition -2022; About 9000 entries with 50,000 participants received: Dir Info

09/08/2022

5.64 lakh golden cards issued in Sgr

09/08/2022

More empanelled private hospitals under Govt radar

09/08/2022
ACB produce charge-sheet against former CE UEED, others in Kashmir

War against corruption: ACB registers 200 cases against corrupt officials since 2020

09/08/2022
  • Home
  • Front
  • Jammu & Kashmir
    • City
  • Anchor stories
  • Business
  • Sports
  • National
  • World
  • Opinion
    • Edit
    • Interviews
    • Letters
  • epaper
Tuesday, August 9, 2022
PRECIOUS KASHMIR
No Result
View All Result
  • Home
  • Front
  • Jammu & Kashmir
    • City
  • Anchor stories
  • Business
  • Sports
  • National
  • World
  • Opinion
    • Edit
    • Interviews
    • Letters
  • epaper
Precious Kashmir
No Result
View All Result
Home Oped Edit

PDD’s e-Transactions

Precious Kashmir by Precious Kashmir
24/09/2021
in Edit, Oped
2 min read
Dip In Active Covid-19 Cases  
FacebookTwitterWhatsappEmail

Power Development Department is among top 3 departments in digital transactions in India, as per an official statement issued earlier this week.

Digital transactions in PDD recorded an increase of 278.77%in the first quarter of the present year over the corresponding period last year. A total of 3.08 lakh digital transactions were recorded in July 2021 alone and a sum of Rs. 35.04 crores was collected via digital mode by the DISCOMS from the consumers, it said.

As has been rightly felt, there is a need for adoption of e-bills across all categories of customers and it can be done by encouraging people to opt out of physical bills and move to e-bills. While it will allow faster billing process, there is a need for the PDD to dispel any fears on the security front.

Maintaining customer satisfaction should be top priority of the department and as such monitoring of progress of the call centre should be done as regards complaints received and their disposal with customer satisfaction as priority.

Customer care needs to be made upto mark and must be made accountable.  This will go a long way in changing the entire scenario of consumers’ hardships and complaints.

The e-billing and subsequent e-depositing can avoid long queues in banks by customers.

Last year the Power Development Department came under cyber attack. The department managed to prevent the risk of losing data of lakhs of consumers as a consequence of it. The attack even left ‘Bijli Sahuliyat’ Application and other online services defunct for quite a long period.

One of the saving factors for the consumers and department was that bills for the previous month were already generated and dispatched to the consumers. It avoided confusion and made possible payment through the concerned Bank.  However, thousands of consumers were forced to submit the bill at bank branches which was taxing to a number of people for varied reasons.

By acknowledging the attack, the power development department had done better to address the vulnerabilities found and it needs to improve processes and build capacity to respond faster.

Cyber attacks are nothing new. In fact, as a reality, they needed to be effectively dealt with. Like that of other parts of the country, there are many online services which are presently provided in Jammu and Kashmir.

Given the huge number of online users and continued efforts on affordable access, cybersecurity needs to be integrated into every aspect of policy and planning.

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
  • Click to share on Telegram (Opens in new window)
  • Click to print (Opens in new window)

Related

Share196Tweet123SendSend
Precious Kashmir

Precious Kashmir

LATEST UPDATES

Mega Chinar park to come up soon in Srinagar

Indo Asian News Service 09/08/2022

MeT Forecasts Mainly Dry Weather In J&K

Precious Kashmir 09/08/2022

Decades-old smallpox vaccination could protect older adults from monkeypox: DAK

Precious Kashmir 08/08/2022

35-yr-old woman found hanging in Kulgam

Precious Kashmir 08/08/2022

SPO Shoots Himself Dead in Doda

Precious Kashmir 08/08/2022

Light to moderate rain likely in J&K

Indo Asian News Service 08/08/2022

5 injured in Ganderbal road accident

Precious Kashmir 07/08/2022

Govt orders transfer, posting of 8 JKAS officers

Precious Kashmir 07/08/2022

Male Body Found Under Suspicious Circumstances in Anantnag

Precious Kashmir 07/08/2022

Scattered light rain forecast as minimum temp drops slightly in J&K

Precious Kashmir 07/08/2022

Several injured in Udhampur road accident

Precious Kashmir 06/08/2022

No civilian death post Art 370 abrogation: Police

United News Of India 06/08/2022

DAK seeks monkeypox testing facility at GMC Srinagar

Precious Kashmir 05/08/2022

South Kashmir: Gunfight rages in Redwani Kulgam

Precious Kashmir 05/08/2022

MeT forecasts ‘mainly dry weather’ in J&K

Precious Kashmir 05/08/2022

Narrow escape for driver as bridge collapses in Budgam village

Precious Kashmir 05/08/2022

Highway Closed Due To Shooting Stones: Officials

United News Of India 05/08/2022

Man dies, another held with Heroine, over 1 crore during dramatic chase in Udhampur: Police

Precious Kashmir 04/08/2022

There was no need for youth to pick up arms given J&K’s enormous resources: LG Manoj Sinha

Precious Kashmir 04/08/2022

Non-local found dead in Chadoora

Precious Kashmir 04/08/2022

Fake simcard case: SIA files charge sheets against sellers for using forged documents

Precious Kashmir 04/08/2022

Sonamarg: Duo held for dumping hotel waste into water body

Precious Kashmir 04/08/2022

More corruption in Kashmir than Jammu, reveals Anti-Corruption Bureau data

Precious Kashmir 04/08/2022

Militants Attack police vehicle in Allochibagh Srinagar, no injury reported: Police

Precious Kashmir 03/08/2022

5 including husband, inlaws arrested in murder case of lady at Bemina: Police

Precious Kashmir 03/08/2022
Precious Kashmir

Copyright © 2020 Precious Kashmir.

Navigate Site

  • Home
  • About Us
  • Contact Us
  • Advertise with Us
  • Terms of Service

Follow Us

No Result
View All Result
  • Home
  • Front
  • Jammu & Kashmir
    • City
  • Anchor stories
  • Business
  • Sports
  • National
  • World
  • Opinion
    • Edit
    • Interviews
    • Letters
  • epaper

Copyright © 2020 Precious Kashmir.