Shillong: On the occasion of six years of ‘Digital India’ on Thursday, Prime Minister Narendra Modi interacted with eight persons in the country who benefited from the Digital India Programme launched on July 1, 2015, one of them being Wandamaphi Syiemlieh from Meghalaya, who works with a Knowledge Process Outsourcing (KPO) Company called S10 Healthcare Solutions which is based in Dhankheti, Shillong.
She initially worked for this company at Chennai. However, because her organization received incentives from the North East BPO Scheme under Digital India Program they could open a branch in Shillong and as a result she was able to return and work from the comfort of her hometown.
Modi asked a ‘hypothetical question’ to her, asking as to what would have been the situation had the BPO not been here, to which she replied that she would not have been able to come home and it would have been “very difficult” for her to live outside.
The Prime Minister said that in order to provide avenues to the talents from the North East, several initiatives have been taken up over the past
years, which have proved to be “pillars of development” for the country.
“Wandamaphi works as a Medical Scribe (called Physician’s Angel in their terminology). She is assigned to a doctor in the United States of America. Her job is to help the doctor in the US to fill their charts and other mandatory documents, etc. So while the doctor examines a patient in the US, she simultaneously documents the transaction from Shillong and fills in the charts on a real-time basis,” an official release issued by the directorate of information
and public relations, Meghalaya read.
“Her online document is simultaneously visible to the doctor on his computer screen in the US. Her effective assistance enables the doctor to complete the mandatory documentation and necessary prescriptions effortlessly and on time,” the statement elaborated.
“The NE BPO Scheme of the Government of India will help boost the KPO presence in Meghalaya and other NE States. This will attract more KPO companies to open branches in Shillong which will immensely benefit our talented youth. The Information Technology and Communications
Department, Government of Meghalaya is also setting up the Shillong Tech Park which can accommodate these KPO Companies in Shillong. It has a capacity of about 1500 seats,” the l official statement said.
Chief Minister Conrad K Sangma congratulated her and tweeted: “Great to see Wandamaphi Syiemlieh from Meghalaya who works in the #BPO sector. Government of India’s BPO scheme under #DigitalIndia greatly helped her to start her career where her home is & she didn’t have to travel outside her hometown”.