Stresses on adopting people friendly work culture, redressal of grievance
Srinagar: Advisor to Lieutenant Governor, Farooq Ahmad Khan Monday made a surprise visit to Directorate of Civil Supplies and Consumer Affairs during which he inspected the attendance of officers & officials, checked strength of staff, maintenance of official records, functioning of offices and efficacy of grievance cell.
During the visit, Advisor was accompanied by OSD, Mohammad Ashraf Hakak and other officers.
While checking the attendance of the staff present in the office, Advisor directed administration of the department to start the biometric attendance with immediate effect. He admonished them for keeping dysfunctional biometric attendance machine in the office.
Advisor also inspected the office record files of various sections and directed concerned to maintain updated record besides switch to digital record keeping. He said that the record should be scanned and digitized for preservation and operation.
Advisor also directed Assistant Director FCS&CA to keep the record safe from fire damages and put the protection measures for official record in place.
Advisor also checked the efficacy of grievance cell established in the office and redressal of the grievance thereof. Advisor was informed that grievance are received on daily basis through virtual communication besides individuals and delegations also bring grievance into the their notice.
He was further informed that all the grievances are being addressed at the earliest and the data is shared with the LG’s grievance cell.
Khan also enquired about the stocks of essentials available at various ration stores of the valley.
While inspecting the infrastructure of the department and the land available to it, Advisor directed concerned officers to map up the entire area belonging to the department and evaluate utility of the available infrastructure including stores and other buildings.
He expressed concern for not utilizing the space and buildings to the optimum level. He said the extra space available needs to be put to better usage.
At the end, Khan stressed on the officers and officials of the department to work with due diligence and affection and emphasized on them to show accountability and transparency in operation of assigned responsibilities.