Nearly 400 Queries In Srinagar Control Room In 24 Hrs

Nearly 400 Queries In Srinagar Control Room In 24 Hrs

Srinagar: About 400 calls, including domestic and international, were made and received by a round-the-clock control room established in Srinagar as part of arrangements put in place to prevent spread of novel coronavirus (COVID-19), an official said here on Tuesday.

He said while most of these calls were dialled out from the control room, a significant number of these calls were those which were received at the control room. “The calls dialled out from the control room included those made to Srinagar citizens based outside India. “The calls were made to those in the most affected countries in particular — noting important details and giving relevant advice,” he said.

He said the control room also handled technical calls thanks to two doctors – working in shifts. “The doctor on night shift last night attended tens of calls made to seek relevant medical and technical advice,” he said.

He said equipped with five helpline numbers including two landlines and three mobiles and two internet-enabled computers, the control room is well-equipped to handle multi-tasking as has been witnessed during the last 24 hours.

“The administration has encouraged one and all seeking relevant information or assistance based in or outside Jammu and Kashmir to contact the control room and expect the quickest response and action to concerns raised,” he added.

Deputy Commissioner Srinagar Dr Shahid Iqbal Choudhary said the control room can be contacted anytime of the day or night at any of its five helpline numbers which include (+91194)2457552, 2457543, (+91)9419028251, 9419028242 and 9419014723.

In order to ensure smooth and purposeful operation of the control room, the administration has designated Registrar Srinagar Masrat Hashim as the nodal officer and CMO Srinagar Dr Talat Jabeen as the supervisor for the control room.