Looking into it, issues to be resolved soon: Dir Social Welfare
Srinagar, Feb 22: Social Welfare department meant for better public services has lost its charm in dealing with public interest issues with beneficiaries alleging that the department has forgotten the purpose what it was supposed to meant for.
Local beneficiaries said that over staying of officials particularly, orderlies, junior Assistants, Sr. Assistants and others in district offices, Tehsil offices and other concerned offices have taken public issues for granted, thus no accountability is seen in the department.
Some social workers who were meant to work in field are performing duties ‘illegally’ in district offices and Tehsil offices for last one decade now.
Complaints from Baramulla, Sopore, Pulwama , Anantnag ,Shopian ,Kupwara , Uri, Tral and other Tehsil offices are pouring in regarding non disposal of cases under different schemes.
The cases as per the sources are piled up in district and Tehsil offices due to unusual, unpleasant and non performance of clerks, therefore leaving the beneficiaries to lurch at large.
The beneficiaries said these clerks, cashiers, social workers have taken district officers for a ride and officers at helm are helpless before these clerks.
Complaints that reach to Directorate of Social Welfare Kashmir or Social Welfare Secretariat are put into dustbin as according to sources there is huge nexus between employees posted in the Directorate and Social Welfare Secretariat.
The beneficiaries have appealed Governor of Jammu and Kashmir, Advisors, Secretary Social Welfare to look into these issues for the public benefit otherwise if things move like this in the department, people will lose trust and faith in the department.
Director Social Welfare, Rukhsana Gani told KNS that the cases are being redressed in phase wise. “Additional 24000 cases sanctions have been forwarded this year,” she said, adding that pendency would likely decrease till next year.
About overstaying of officials, she said, “Yes, I have been apprised of such things and I am looking into it and these officials will be transferred soon.” (KNS)